Welcome To
Mombasa County eServices Portal

Gateway to smart public services in Mombasa City. Apply for Mombasa County services ChapChap! Now available across all devices!

Discover eServices

The County Government of Mombasa eServices Portal is a gateway to smart public services in Mombasa City. You can now access services offered by County Government of Mombasa online from a single account, including making payments conveniently using mobile money and debit/credit cards.

Discover More

Land Rates

Pay your annual land rates, print statement, update your property or transfer and track status of your application.

Business Permit

Apply for your business permit and make payments online, including Outdoor advertisement and Liqour License


Pay parking for your vehicle online. You can now pay for multiple vehicles in bulk at one go.

PSV Levy

Renew your Matatu and Tuktuk license online and print sticker online.

Access Anywhere

Save Time. No More Queues

Access all Mombasa County Services Online from the comfort of your home or office. No need to queue to transact any more.

Services are now available 24/7 from various delivery channels such as Web, Mobile App and USSD.

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Smarter and Faster Service Delivery

Upload all necessary documents and track status of your applications online. Receive automatic alerts upon approval. Print statements and licenses at the comfort of your home.

Mombasa County workflows and approvals are now much faster and more efficient.

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Faster Service
Flexible Payment Options

Convenient Payment Options.
Safe and Secure

Make payments for County services online with flexible payment options such as Mobile Money and Debit/Credit cards.

All transactions are safe and secured with highest level encryption technology.

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How It Works

Accessing and receiving Mombasa County Services is now easy.

Register for an Account

Sign up with your National ID or your Business registration number in order to access the eServices.

Select your Service

Select the County service you want to access from the dashboard, for example Land Rates, Parking etc.

Pay Online

Pay the service charges and print your receipt, statement and license permits online.

Access Anywhere

County Government of Mombasa

His Excellency Abdulswamad Shariff Nassir is the second governor of Mombasa County and is serving his first five-year term after successfully winning the seat on the August 23rd 2022.

H.E Governor's vision is to make Mombasa County a vibrant modern regional commercial hub, with a high standard of living for its residents.

H.E Abdulswamad Shariff Nassir, Governor Mombasa County

Access Mombasa County eServices
on the Go

The Mombasa County eServices in now available on all Android and iOS Devices.

Google Play App Store
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Frequently Asked Questions

Registration creates a personal, on-line account for accessing and receiving services from Mombasa County electronically. The information gathered during the registration process is used to confirm the user’s identity.
For personal accounts, we require your National ID number and first name to validate. For business acounts, we require your business registration number and full business name. You will also be required to fill in your address and contact details, i.e. mobile and email.
You can pay online securely using M-PESA, Airtel Money, Debit/Credit cards and Pesalink Bank transfer.
For further inquiries, feedback, suggestions, or to report on any violations, please use the Contact Form below to reach us and we will respond as soon as possible.
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Get In Touch

Got a question? We'd love to hear from you.
Send us a message and we'll respond as soon as possible.